Spa Receptionist

• Hạn nộp: 30/05/2026
• Mức lương: 5 - 8 triệu

Thông tin cơ bản

Mô tả E2bet tỷ lệ kèo World Cup 2026

Financial returns:

• Is aware on a daily basis of the financial results by checking on the revenues

• Assist Assistant Spa Manager and Director of Spa in managing the booking and selling products to drive the revenue.

People:

• Demonstrates co-operation and trust with colleagues, supervisors, teams and across departments.

• Participate as a team player and establishes strong working relationships to deliver positive results.

• Continually seeks to improve performance through individual efforts and with the assistance of others.

• Seeks feedback on performance and focuses on areas of shortfall.

• Maximizes opportunities for self-development.

• Meets required attendance and grooming standards.

• Strives for constant improvements and takes responsibilities for their own performance.

• Capable of handling other duties as assigned by supervisors/Manager.

• Works effectively with colleagues from different viewpoints, cultures and countries.

• Strives for constant improvements and takes responsibilities for their own performance.

Guest experience:

• Takes additional responsibility and responds well to situations as they occur without supervision.

• Great and welcome the guest.

• Ensure each guest completes and signs a waiver and health liability form and any health issues are relate or device to therapist.

• Answer all calls using the guest surname at appropriate time throughout conversation.

• Explain the treatment details and products to the guests.

• Enter guest reservation for massage into computer systematically and confirm guest reservation.

• Check and report daily operating product or oil stock to supervisor for ordering.

• Conduct Spa orientation for guest

• Ensure Spa operations are running smoothly (set up as per standard)

• Control retail stocks, replenish when needed and rearrange as per set up standards.

• Produce guest bill and obtains guest signature.

• Make a daily cashier report at closing time.

• Capable of handling other duties as assigned by supervisors/Manager.

• Maintain the highest levels of personal and guest hygiene at all times.

• Knows how to handle guest complaints and reports to the supervisor.

• Maintain the highest level of cleanliness within the reception areas.

• Understand and anticipates customer’s needs, takes action to address customer needs and strives to exceed customer expectation

Responsible business:

• Assist Department head in developing the awareness and reputation of resort and the brand in the local community and promote team member involvement in local community

• Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.

• Perform any other duties which may be assigned by the management from time to time.

Quyền lợi được hưởng

- Professional working environtment - Comparative salary - Full Insurance (Social, Unemployment, Accident 24/24, etc.) - Uniform, Meal & Transportation - Training courses - Opportunities for promotion, etc.

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Required Skills 

• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

• Must have a high standard of English Language skills

• Must have excellent standard of presentation and personal hygiene.

• Must have a high attitude for customer service and be willing to make extra effort to offer our guests standards of excellence

Qualifications 

Diploma or Vocational Certificate in Foreign Language, Hotel Administration or equivalent

Experience

• 1 year experience in guest service or customer service, or an equivalent combination of education and experience.

Yêu cầu hồ sơ

CV in English

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