Rooms Administrative Assistant

SUMMARY

To assist with the administrative tasks of the Director of Rooms, with strong communication to ensure the smooth and effective running of the department.

MAIN DUTIES

Administration

Manage correspondence (emails, faxes, letters, reports).

Maintain records, contracts, and confidential documents.

Organize office systems and filing (manual and electronic).

Assist with time & attendance tracking and hotel management rosters.

Create purchase orders and online forms.

Schedule appointments and prepare meeting minutes.

Handle room reservations and guest correspondence.

Customer Service

Provide excellent service to internal and external customers.

Resolve inquiries and complaints efficiently.

Foster positive relationships with guests and colleagues.

Support proactive task management for smooth division operations.

Personnel

Assist with HR-related coordination and administrative tasks.

Other Duties

Collaborate flexibly with other hotel staff.

Adhere to hotel policies, especially regarding safety and hygiene.

Perform other duties as assigned.

Rest & Relaxation allowance/ Phụ cấp nghỉ dưỡng
3 meals per day including days off…./ Cung cấp 3 bữa ăn mỗi ngày kể cả ngày nghỉ
14 annual leave/ 14 ngày phép năm
Social and Health insurance as per local law/ Bảo hiểm y tế và bảo hiểm xã hội theo luật Tham gia E2bet
Training and developing plan/ Chương trình đào tạo và phát triển
12 complimentary rooms at Hyatt properties around the world/ được trải nghiệm 12 đêm phòng miễn phí tại các Trang Chủ Cổng Game Cá Cược Uy Tín E2 BET của tập đoàn Hyatt

Minimum requirements
3 years of experience in the same position
Pre-opening experience is preferable
Luxury background in resort and urban city
Excellent communication skills in both spoken and written English